FAQ

Common questions we receive.

All of our products are hand made. We make small batches that can have a better quality control. With small batches, esp in soap, you can have minor fluctuations in appearance, but never in quality.

Is the price I see under each picture for one bar of soap, or for the amount in the picture?

The prices listed under each variety is per bar.  We often show multiple bars of each variety to highlight the slight variations associated with the handmade, artisan nature of our products.

Help! My package has arrived damaged/has the wrong products/is missing products/etc.!

Oh no! Please contact us via the "Contact Us" page and we will do our best to make things right ASAP!

How long does my order take to ship?

All orders are generally shipped in 2-3 days. After they are shipped, arrival time to you depends on the method shipping that was chosen at check out. Please also see our Shipping page here, Shipping Policy